We’ve collected some useful contact details and information for anyone needing help, advice and support during the COVID-19 outbreak. We’ll keep adding to it as we find things.


Micah Food Bank – Emergency food for anyone who needs it at St Vincents and St Brides Church

St Vincents Parish Church, St James Street, L1 5JP (Tuesdays 12.30-2.30); St Brides Church, Percy Street, Liverpool, L8 (Thursdays 12.30-2.30)

Orchard Liverpool – Food for anyone who needs it at Garston Urban Village Hall, Fridays 10.30-11.30

Liverpool 6 Community Association – Food bank and other services available with a referral letter

St George’s Pantry – Weekly food shop available for a weekly subscription of £3.50

Food Delivery

Pop to the Shops – Matching up voluntary shoppers with people who need help getting food in

LIDSLiverpool Independent Delivered Services, delivering a range of fresh foods from independent Liverpool based retailers

General Practical Support

Liverpool Support Hotline, call this number if you need support with basic tasks such as shopping and getting medication you can also request help through the support portal – 0151 233 3066

Live Well Directory – A list of practical support available in Merseyside during the pandemic

Liverpool Early Help Directory -A wealth of information on local services available to children, young people and families across Merseyside

Wirral Info Bank – Database of support services available in Wirral

COVID-19 Mutual Aid UK -A network of local organisations supporting vulnerable people

Liverpool COVID-19 Mutual Aid Group – Facebook group to share resources, and to request & offer help during the pandemic

Get Tested

How to get a COVID-19 test in Liverpool, whether or not you have symptoms

Advice on Staying Mentally Well

World Health Organisation – Mental Health Guidance

NHS – Get Your Mind Plan – Tailored mental health advice and support

Public Health England – Guidance on mental health and wellbeing

Mental Health Foundation – Looking after your mental health during Coronavirus

OCD and Coronavirus survival tips

Mind – Coronavirus and your wellbeing

The SamaritansSupport for anyone in emotional distress, struggling to cope or at risk of suicide. Call 116 123

Children and Young People Resources

Word Health Organisation – Helping children to cope with stress during the COVID-19

Young Minds – Talk to your child about coronavirus

Anna Freud – Supporting students through periods of disruption

The Recovery College – Free courses on coping with Coronavirus

Helping Young People Manage Low Mood and Depression – Free course at Futurelearn

Liverpool Safeguarding Children Partnership – Free children and young people safeguarding resources

Domestic Abuse Support Services

Merseyside Domestic Violence Service – Coping During Lockdown Visit this page for advice on some of the things you can do if you are experiencing domestic abuse during lockdown

Liverpool Domestic Abuse Service (LDAS) – Service offering group and individual support over the phone and via zoom

Victim Care Merseyside – Database of local support services

Women’s Aid – National Charity offering support for those living with domestic abuse

Domestic Violence Helpline – 0800 2000 247

The Mens Advice Line, for male domestic abuse survivors -0800 801 0327

The Mix, free information and support for under 25s experiencing domestic abuse – 0808 808 4994

National LGBTQ+ Domestic Abuse Helpline – 0800 999 5428

Work & Benefits Advice

Check if you are eligible for furlough & the self-employment income support scheme

Citizens Advice – guidance on benefit entitlement during coronavirus

Trades Union Congress (TUC) – Information on how to join a workplace union

What to do if you are concerned about safety at work – advice from the TUC

United Voices of the World – Grassroots union for migrant and precarious workers in non-unionised workplaces

March for the Arts Liverpool Freelance Community – Facebook group for freelance arts workers to share information & resources


Liverpool City Council Housing Options Service – If you or someone you know is homeless or at risk of becoming homeless, call 0151 233 3061

Information on Emergency Accommodation: Whitechapel Centre (Liverpool), NCNW (Halton), Excel Housing (Southport, Bootle, Liverpool)

Shelter – housing advice on a range of topics including private renting, council housing, evictions, repairs and mortgage repossession

ACORN Tenant Support Group – Facebook community supporting renters with tenancy problems

ACORN – Tenants union with a branch in Liverpool

Other Support & Information

Liverpool City Council Coronavirus Updates – Liverpool Council run website with up to date information, advice and guidance on a range of subjects relating to the current crisis

Age UK – Information and support for older people

Trans Resilience in Isolation – Support for transgender people

Mermaids – Support for transgender youth


Covid-19 Funding and Support – regularly updated list of funding and guidance for organisations, from Liverpool Charity & Voluntary Services