“I think for me, being in this group, and hearing other people’s stories, you learned to be a bit more tolerant, I think, because you might jump to conclusions about somebody…”

“And then when you hear their story, you realise where it’s come from, you can act accordingly. And the more you get to talk to people and hear their stories, and the more compassionate you can become. That’s been a useful learning exercise for me.”

“Annette, big thanks again to you and your team for the Minority Communities in Liverpool Insight Report that you delivered in Year 1 of the Community Champions Programme. Amazing piece of work…it will be shared soon with the Council staff and other partners to inform and improve the community engagement, and especially with the minority communities, going forward.”

“It made me more aware of the professionalism and gave me a greater understanding of the ethics of my practice.”

“Thanks again for all your input into our training. I really enjoyed it. I have been asked to do an icebreaker for a participatory research conference this coming weekend and really liked your exercise. Do you have instructions for it, I would happily reference you and the organisation when I do it.”